The start of your visit

Admission and registration

Every visit to LUMC begins with check-in at the registration kiosks in the main entrance hall. Is this your first appointment at LUMC? You’ll still need to check in at the kiosks before proceeding.

On 10 April 2026, the LUMC will switch to an updated electronic patient record system. You can find more information about this transition on this page (NL).

From 10 April, there will be more digital options available for your appointment at the LUMC. Read about it in this brochure. Further information will follow from April 10th. Do you have any questions about mijnLUMC? Our new Digital Help Desk is available on 071 526 52 52 or at digitalehulp@lumc.nl. You can also find us in the central hall of the LUMC.

Hoe gaat het aanmelden? Bekijk de video.

Hoe gaat het aanmelden? Bekijk de video.

To be taken along for registration

  • Valid identity document (passport, identity card, driver's license or immigration document)
  • Insurance certificate
  • Name and address information of your family doctor, dentist and pharmacy

Finding your way to the right department

After you’ve reported to the admissions booth, you will easily be able to locate the department where you have your appointment using the associated route number. You will find the route numbers on the information signs in the main concourse or on the website of the department. To see these, go to the overview of the outpatient clinics, nursing wards and specialist centers of the LUMC. Our volunteers in the main concourse are always happy to help you find your way. 

Please note: The Poli-building SurgeryOrthopaedics and Plaster Room is in the outer poli-building next to the parking garage. This is building 14 route 1000. 

Prepare further for your visit by reading more about the route to the LUMC and parking options.  

Kom ruim op tijd

Zorg ervoor dat u minimaal 15 minuten voor uw afspraak bij het LUMC bent. Komt u met de auto? Kom dan minimaal 30 minuten van tevoren, het kan druk zijn bij onze parkeergarage. Zo heeft u voldoende tijd voor het parkeren en uw aanmelding en/of inschrijving.

Due to hygiene and risk of infection, pets are not allowed in LUMC. There is an exception for assistance dogs.

Your assistance dog is welcome in the LUMC. However, your dog must be a certified assistance dog. In addition, the assistance dog must be recognisable by a cover with an officially recognised logo of the Stichting Hulphond or KNGF Guide Dogs.

Are you a patient and would you like to bring the assistance dog to your appointment? Please contact your attending physician before your appointment. This is because the department may have a patient with reduced resistance.

Due to hygiene and risk of infection, pets are not allowed in LUMC. There is an exception for assistance dogs.

Your assistance dog is welcome in the LUMC. However, your dog must be a certified assistance dog. In addition, the assistance dog must be recognisable by a cover with an officially recognised logo of the Stichting Hulphond or KNGF Guide Dogs.

Are you a patient and would you like to bring the assistance dog to your appointment? Please contact your attending physician before your appointment. This is because the department may have a patient with reduced resistance.

Would you like to bring an assistance dog as a visitor? If so, please contact the department you wish to visit first.