International employees
What does Visa Servicedesk do?
The Visa Service Desk (VSD) supports employees from outside the EU/EEA with immigration and onboarding procedures. This includes:
…The Visa Service Desk (VSD) supports employees from outside the EU/EEA with immigration and onboarding procedures. This includes:
- Work and residence permit applications (also for accompanying family members)
- Applications for the Dutch 30% tax ruling (‘Expat-regeling’)
- Appointments with the Leiden International Centre (LIC), the Immigration and Naturalisation Service (IND), and The Hague International Centre
The immigration process
Once the Visa Service Desk (VSD) receives a formal request from the department head, a member of the VSD team will contact you. You will receive an email with information about the documents required for your application. The VSD will submit the application to the Dutch Immigration and Naturalisation Service (IND) and guide you through each step of the process.
…Once the Visa Service Desk (VSD) receives a formal request from the department head, a member of the VSD team will contact you. You will receive an email with information about the documents required for your application. The VSD will submit the application to the Dutch Immigration and Naturalisation Service (IND) and guide you through each step of the process.
As LUMC is a recognized sponsor, it is important that you do not submit a visa application yourself, as this may delay the process.
Once your entry visa has been approved, the VSD will inform you when it is available for collection at the Dutch embassy or consulate in your country of residence. You must remain there until the visa has been issued. After that, the application for your residence permit will start automatically. You will be notified when your residence permit is ready for collection from the IND.
Making travel arrangements
Please make your travel arrangements only after your entry visa has been approved. Inform your VSD contact person of your arrival date in the Netherlands as soon as possible. This allows the VSD to arrange your employment and schedule appointments.
…Please make your travel arrangements only after your entry visa has been approved. Inform your VSD contact person of your arrival date in the Netherlands as soon as possible. This allows the VSD to arrange your employment and schedule appointments.
These appointments may include:
- Registration with the municipality (BRP), where you will receive your Citizen Service Number (BSN)
- An appointment with the IND to collect your residence permit
- A tuberculosis (TB) screening, if required based on your country of birth
- A medical examination or MRSA screening, depending on your position
Flow chart for permits

Entry visa and residence permit for family members
Will your partner and/or children be moving to the Netherlands with you? If so, the VSD can also arrange entry visas and residence permits for them. You will be asked about accompanying family members in the first email you receive from the VSD.
What do you need to arrange yourself?
The VSD supports you with your immigration procedures and employment at LUMC. Other practical matters you need arrange yourself:
More information
LUMC Global Community
The LUMC Global Community supports international staff and researchers by helping them connect with one another.
…LUMC Global Community
The LUMC Global Community supports international staff and researchers by helping them connect with one another.
You can join the WhatsApp group and become part of the community. See the attached document for more information.
Welcome App NL
The free Welcome App NL helps international employees prepare for their move to the Netherlands. The app allows you to create a personalised checklist of the tasks and documents you need to arrange before and after your arrival.
The information section provides practical tips on preparing for your departure and finding accommodation. It also includes information for accompanying family members and pets, as well as contact details for Dutch universities, research institutes and university medical centres.
Welcome App NL is available for Android and iOS and can be downloaded free of charge from the Google Play Store and the Apple App Store.
Useful websites
Contact
Visa Servicedesk (VSD)
visaservicedesk@lumc.nl
Visa Servicedesk (VSD)
visaservicedesk@lumc.nl
Visiting address
Albinusdreef 2
2333 ZA Leiden
The Netherlands
Postal address
Postbus 9600
2300 RC Leiden
The Netherlands
(Always mention the internal mail location of the addressee)